top of page

FREQUENTLY ASKED QUESTIONS

  • WILL I ACTUALLY BE LOCKED INSIDE OF A ROOM?
    NO you are never at any time locked in any of the rooms. If you need to leave the room at any time you may however the clock continues to count down. So make sure you arrive about 10 minutes before your scheduled booking so you can take care of those last minute calls, texts and trips to the restroom.
  • HOW MUCH DOES IT COST?
    All rooms are now PRIVATE. Prices start at $100.00 for up to and including 3 players, additional players are $30.00 per player. (When booking is made make sure to include all players as system will block all availability for that room in the time slot booked).
  • WILL I BE IN A ROOM WITH PEOPLE I DON’T KNOW?
    No, as all rooms are now Private
  • IS THERE AN AGE LIMIT?
    We recommend that anyone under the age of 15 be accompanied by their responsible adult. Please feel free to contact us with special needs.
  • ARE THE ROOMS SCARY?
    Our rooms are heavily themed and very immersive so they may be considered a little scary to some, however unlike a haunted house there are no surprise scares or anyone placed in the room to scare you.
  • WHAT IF I'M LATE?
    Unfortunately these bookings are scheduled, so there are groups of players before you and after you. If you are late your time may come off the clock. If you arrive later than the rest of your party you may join if they have already started the game. Sorry there are no refunds as this time was reserved for you.
  • WHAT IF I NEED TO CANCEL?
    We accept cancellations up to 48 hours before your start time. There are no refunds for any reason but you can, of course, re-book your time slot for a later date as long as you contact us within the 48 hour cancellation period. Cancellations/re-bookings must be made in advance,and not the same day as your booking.
  • ANY ADDITIONAL RULES?
    We please ask that you Do Not use any cell phones, cameras, or video recording devices. We will be happy to take photos after your game for all of your social media needs!
  • STILL HAVE QUESTIONS?
    Give us a call or text at 704-960-9968
bottom of page